What To Do in a Mental Health Crisis

Are you or someone you love having a mental health emergency? Dial 988.

988 is a new, shorter phone number to make it easier for people to remember and access mental health crisis services.

(Please note, the previous 1-800-273-TALK (8255) number will continue to function indefinitely.)

Emergency Behavioral or Mental Health Crisis Resources in Gallatin Valley:

These resources are available 24/7 in Gallatin County.

  • Help Center – Suicide Crisis and Sexual Assault Hotline – Dial 988
  • VOICE Center – The MSU VOICE Center provides free and confidential services and information for all people impacted by sexual assault, relationship violence, stalking, and harassment; including friends, family, and loved ones of survivors.

Narcan® is a brand of naloxone that can rapidly reverse an opioid overdose. For more information, click here.

The Gallatin City-County Health Department has Narcan® available. Please visit our office at 215 W. Mendenhall in Bozeman.

Narcan nasal spray box and instrument

Steps to take during a mental health crisis:

When a behavioral health crisis occurs, it’s important to know what steps to take to ensure someone stays safe and gets the needed help. Below are questions and tactics to help manage the situation and inform health care or law enforcement officials.

Is someone suicidal or depressed?

  • Ask directly if they are suicidal, if there is a specific plan and if they have access to this plan. Ensure they are safe and ask if someone is with them.

Does the situation involve drugs or alcohol?

  • What behaviors is the person exhibiting?
  • What did they take or use and how much did they consume?
  • Is the person aggressive or suicidal?
  • Are they vomiting or seizing?

Are they exhibiting bizarre or aggressive behavior?

  • Has the person behaved in a manner that would inflict harm? Have they made any threats? If so, what is the nature of the threats?
  • Has the person consumed alcohol or drugs?
  • Are they taking any medications?
  • Is the person hearing, seeing or smelling anything unusual?
  • Does the person appear to be talking to themselves?
  • Do they appear frightened, angry, agitated or depressed?
More Resources:
Immediate Crisis:

Call or Text 988 for immediate resources

Chat – visit Lifeline (988lifeline.org) to chat with a crisis worker – includes resources for TTY and non-English speaking.

Montana Suicide Prevention Lifeline: 1-800-273-8255
Toll-Free, 24 hours, 7 days a week

Crisis Text Line: Text ‘mt’ to the number 741-741
Free, 24 hours, 7 days a week


Please contact us at:
406.582.3100 or HS@gallatin.mt.gov